HOW TO BUY

A) Making a Purchase Request

[STEP1] 
You must be a registered member in order to purchase the artworks. Pleaseclick here to register.

[STEP2] 
Choose the artwork(s) that you wish to purchase and click "Buy Now" on the Artworks page. Please enter the necessary information on the application to proceed to the next steps.
※ If the "Buy Now" button does not appear on the page of the artwork you wish to purchase, please let us know via "Works Inquiry" or "Chat now" and our Art Advisor will contact you individually. As you ascend the membership ranks, more works will be accessible through the “Buy Now” button.

[STEP3] 
After the application is completed, we will provide an estimate of the shipping costs.

[STEP4] 
Please pay for the art work(s) and shipping fees within 30 days after the invoice is issued. We accept bank transfer payments.

[STEP5] 
After your payment has been confirmed, we will proceed and prepare the artwork(s) for shipment. You will be notified through email when the shipment is completed.

B) Questions about the Art Work(s)

 Please let us know your inquiries through "Works Inquiry" or "Chat now".


About Membership Rank

Whitestone Online Gallery assigns a "Membership Rank" to customers based on the amount of purchases they have made to date. As you progress through the ranks, more artworks from the online gallery will become available for purchase; allowing you to expand your collection. For more information on the Membership Rank, click here.

Precautions

  • If an artwork's status is on "Pending", it indicates that a negotiation is underway by a customer and cannot be purchased or discussed in any way immediately. If you would like to receive information about a work, please contact us using the inquiry form. We will not be able to inform you how many people are on the waiting list or exactly when your inquiry will be answered.
  • The prices of the artworks are subject to change depending on market conditions. Please note that the selling price may be revised during the sales period.
  • Purchased artworks will be shipped from Hong Kong. Shipping costs will be quoted after the purchase application is submitted. Please be warned that import taxes, consumption taxes, and other local taxes on delivery are the sole responsibility of the customer.
  • Payment for artwork and shipping costs is due within 30 days after the invoice is issued.
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